{"data":{"id":"1040118","string_id":"nzVCMIX7","status":"1","parent_id":"0","slug":"nzVCMIX7","order":"0","name":"Help and Support","type":"1","cover":"","cover_alt":"","desc":null,"website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","author":"","published_time":"0","add_time":"1791847817","update_time":"1791929545","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"1","tags":[],"child":[{"id":"1062723","string_id":"qCSqVCM0","status":"1","parent_id":"1040118","slug":"How-Do-I-Contact-U9-Support-wIQR","order":"0","name":"How Do I Contact U9 Support?","type":"2","cover":"","cover_alt":"","desc":null,"website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","share_switch":"0","share_code":"","author":"","published_time":"1791929545","add_time":"1791929324","update_time":"1791929545","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"3","file_type":"","auth_id":"[\"1062723\", \"1040118\"]","content":{"content_id":"1062723","content":"

Tap the chat bubble icon in the top right corner of the app to chat with our support team.<\/div>\n

<\/div>\n

To help us check your case quickly, please include whatever applies:<\/div>\n

\n
Your registered email<\/div>\n<\/li>\n
\n
The approximate time of the transaction<\/div>\n<\/li>\n
\n
The amount and currency<\/div>\n<\/li>\n
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The transaction hash (TxID) or order number, if you have one<\/div>\n<\/li>\n
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A screenshot of the status or error message<\/div>\n<\/li>\n
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Your app version and phone system, if it is an app display issue<\/div>\n<\/li>\n<\/ul>\n
Note:<\/strong><\/span> Support will never ask for your seed phrase, private key, or verification codes. Only contact support through the app.<\/span><\/div>\n<\/div>","pure_content":"Tap the chat bubble icon in the top right corner of the app to chat with our support team.\n\u00a0\nTo help us check your case quickly, please include whatever applies:\n\n\nYour registered email\n\n\nThe approximate time of the transaction\n\n\nThe amount and currency\n\n\nThe transaction hash (TxID) or order number, if you have one\n\n\nA screenshot of the status or error message\n\n\nYour app version and phone system, if it is an app display issue\n\n\nNote: Support will never ask for your seed phrase, private key, or verification codes. Only contact support through the app.","is_draft":"0","editor_type":"3","file_path":"","add_time":"1791929324","update_time":"1791929546"},"pure_content":"Tap the chat bubble icon in the top right corner of the app to chat with our support team.\n\u00a0\nTo help us check your case quickly, please include whatever applies:\n\n\nYour registered email\n\n\nThe approxi"},{"id":"1062724","string_id":"yNmufA5i","status":"1","parent_id":"1040118","slug":"How-Do-I-Give-Feedback-or-Suggest-a-Feature-gXLH","order":"0","name":"How Do I Give Feedback or Suggest a Feature?","type":"2","cover":"","cover_alt":"","desc":null,"website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","share_switch":"0","share_code":"","author":"","published_time":"1791929545","add_time":"1791929342","update_time":"1791929545","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"3","file_type":"","auth_id":"[\"1062724\", \"1040118\"]","content":{"content_id":"1062724","content":"
\n
Tell us through the support chat and we will log it for you. It helps to describe what you were trying to do, what got in the way, and what you would like to see. Thank you for every suggestion.<\/div>\n<\/div>","pure_content":"Tell us through the support chat and we will log it for you. It helps to describe what you were trying to do, what got in the way, and what you would like to see. Thank you for every suggestion.","is_draft":"0","editor_type":"3","file_path":"","add_time":"1791929342","update_time":"1791929546"},"pure_content":"Tell us through the support chat and we will log it for you. It helps to describe what you were trying to do, what got in the way, and what you would like to see. Thank you for every suggestion."},{"id":"1062725","string_id":"XfKzltVc","status":"1","parent_id":"1040118","slug":"Where-Can-I-Find-the-Latest-U9-Announcements","order":"0","name":"Where Can I Find the Latest U9 Announcements?","type":"2","cover":"","cover_alt":"","desc":null,"website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","share_switch":"0","share_code":"","author":"","published_time":"1791929545","add_time":"1791929370","update_time":"1791929545","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"3","file_type":"","auth_id":"[\"1062725\", \"1040118\"]","content":{"content_id":"1062725","content":"
\n
Check Notifications in the app and follow U9's official X (Twitter) account.<\/div>\n<\/div>","pure_content":"Check Notifications in the app and follow U9's official X (Twitter) account.","is_draft":"0","editor_type":"3","file_path":"","add_time":"1791929370","update_time":"1791929546"},"pure_content":"Check Notifications in the app and follow U9's official X (Twitter) account."}],"content":{"icon":"\/docker_production\/7zgfnt\/content_icon\/nzVCMIX7","desc":"
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Contact U9 Support, share feedback and suggestions, and find the latest announcements.<\/p>\n<\/blockquote>","content_id":"1040118","add_time":"1791847817","update_time":"1791847817","content":"
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Contact U9 Support, share feedback and suggestions, and find the latest announcements.<\/p>\n<\/blockquote>","is_traffic_less":"0","file_type":""},"hot_list":[],"user_read_num":"0","is_auth":"0"},"msg":"Success","code":200}