{"data":{"id":"1062708","string_id":"WlxnWRz3","status":"1","parent_id":"1040117","slug":"WlxnWRz3","order":"0","name":"FAQs","type":"1","cover":"","cover_alt":"","desc":null,"website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","author":"","published_time":"0","add_time":"1791928748","update_time":"1791929635","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"1","tags":[],"parent_name":"Global Remittance","parent_type":"1","parent_slug":"c7YYtSvL","child":[{"id":"1062709","string_id":"JGpYNh23","status":"1","parent_id":"1062708","slug":"Does-Global-Remittance-Need-Identity-Verification","order":"0","name":"Does Global Remittance Need Identity Verification?","type":"2","cover":"","cover_alt":"","desc":null,"website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","share_switch":"0","share_code":"","author":"","published_time":"1791929545","add_time":"1791928762","update_time":"1791929545","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"3","file_type":"","auth_id":"[\"1062709\", \"1062708\", \"1040117\"]","content":{"content_id":"1062709","content":"

No.<\/strong> Global Remittance does not need the identity verification required for the U9 Card. You only need to fill in your sender details.<\/div>\n<\/div>","pure_content":"No. Global Remittance does not need the identity verification required for the U9 Card. You only need to fill in your sender details.","is_draft":"0","editor_type":"3","file_path":"","add_time":"1791928762","update_time":"1791929546"},"pure_content":"No. Global Remittance does not need the identity verification required for the U9 Card. You only need to fill in your sender details."},{"id":"1062710","string_id":"91MhdImK","status":"1","parent_id":"1062708","slug":"What-Information-Does-the-Recipient-Need-to-Provide","order":"0","name":"What Information Does the Recipient Need to Provide?","type":"2","cover":"","cover_alt":"","desc":null,"website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","share_switch":"0","share_code":"","author":"","published_time":"1791929545","add_time":"1791928780","update_time":"1791929545","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"3","file_type":"","auth_id":"[\"1062710\", \"1062708\", \"1040117\"]","content":{"content_id":"1062710","content":"
\n
For all currencies:<\/strong><\/div>\n
\n
\n
First name and last name<\/div>\n<\/li>\n
\n
Date of birth<\/div>\n<\/li>\n
\n
Bank name<\/div>\n<\/li>\n
\n
Bank account number<\/div>\n<\/li>\n
\n
Bank address<\/div>\n<\/li>\n
\n
Phone number<\/div>\n<\/li>\n<\/ul>\n
For USD, you also need:<\/strong><\/div>\n
\n
\n
The recipient's address and ZIP code<\/div>\n<\/li>\n
\n
Bank code<\/div>\n<\/li>\n
\n
Bank account type<\/div>\n<\/li>\n
\n
The recipient's nationality<\/div>\n<\/li>\n
\n
The recipient's ID number<\/div>\n<\/li>\n<\/ul>\n
Note:<\/strong><\/span> The required fields shown in the app for each currency apply.<\/span><\/div>\n<\/div>","pure_content":"For all currencies:\n\n\nFirst name and last name\n\n\nDate of birth\n\n\nBank name\n\n\nBank account number\n\n\nBank address\n\n\nPhone number\n\n\nFor USD, you also need:\n\n\nThe recipient's address and ZIP code\n\n\nBank code\n\n\nBank account type\n\n\nThe recipient's nationality\n\n\nThe recipient's ID number\n\n\nNote: The required fields shown in the app for each currency apply.","is_draft":"0","editor_type":"3","file_path":"","add_time":"1791928780","update_time":"1791929546"},"pure_content":"For all currencies:\n\n\nFirst name and last name\n\n\nDate of birth\n\n\nBank name\n\n\nBank account number\n\n\nBank address\n\n\nPhone number\n\n\nFor USD, you also need:\n\n\nThe recipient's address and ZIP code\n\n\nBank"},{"id":"1062711","string_id":"CCjLYyvH","status":"1","parent_id":"1062708","slug":"What-Does-Each-Remittance-Status-Mean","order":"0","name":"What Does Each Remittance Status Mean?","type":"2","cover":"","cover_alt":"","desc":null,"website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","share_switch":"0","share_code":"","author":"","published_time":"1791929545","add_time":"1791928808","update_time":"1791929545","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"3","file_type":"","auth_id":"[\"1062711\", \"1062708\", \"1040117\"]","content":{"content_id":"1062711","content":"
\n<\/colgroup>\n\n\n\n\n\n\n\n
\n
Status<\/span><\/p>\n<\/th>\n
\n
What it means<\/span><\/p>\n<\/th>\n
\n
What to do<\/span><\/p>\n<\/th>\n<\/tr>\n<\/thead>\n
\n
Processing<\/span><\/p>\n<\/td>\n
\n
The conversion or bank transfer is in progress<\/span><\/p>\n<\/td>\n
\n
Nothing. Check back later.<\/span><\/p>\n<\/td>\n<\/tr>\n
\n
Reconciling<\/span><\/p>\n<\/td>\n
\n
The payment is being checked with the bank<\/span><\/p>\n<\/td>\n
\n
Nothing. Please wait a little longer.<\/span><\/p>\n<\/td>\n<\/tr>\n
\n
Completed<\/span><\/p>\n<\/td>\n
\n
The remittance is complete<\/span><\/p>\n<\/td>\n
\n
Ask the recipient to check their local bank account.<\/span><\/p>\n<\/td>\n<\/tr>\n
\n
Failed<\/span><\/p>\n<\/td>\n
\n
The order did not complete, or the bank returned the funds<\/span><\/p>\n<\/td>\n
\n
Contact support and we will help with the refund.<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n
<\/p>","pure_content":"Status\n What it means\n What to do\n\n\n\n\n Processing\n The conversion or bank transfer is in progress\n Nothing. Check back later.\n\n\n Reconciling\n The payment is being checked with the bank\n Nothing. Please wait a little longer.\n\n\n Completed\n The remittance is complete\n Ask the recipient to check their local bank account.\n\n\n Failed\n The order did not complete, or the bank returned the funds\n Contact support and we will help with the refund.\n\n\n\n\n\u00a0","is_draft":"0","editor_type":"3","file_path":"","add_time":"1791928808","update_time":"1791929546"},"pure_content":"Status\n What it means\n What to do\n\n\n\n\n Processing\n The conversion or bank transfer is in progress\n Nothing. Check back later.\n\n\n Reconciling\n The payment is being checked with the bank\n Nothing."},{"id":"1062712","string_id":"HMTNg4dC","status":"1","parent_id":"1062708","slug":"How-Long-Does-a-Remittance-Take","order":"0","name":"How Long Does a Remittance Take?","type":"2","cover":"","cover_alt":"","desc":null,"website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","share_switch":"0","share_code":"","author":"","published_time":"1791929545","add_time":"1791928983","update_time":"1791929545","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"3","file_type":"","auth_id":"[\"1062712\", \"1062708\", \"1040117\"]","content":{"content_id":"1062712","content":"
\n
Timing depends on the receiving country or region, local bank hours, public holidays, and whether the details provided are complete. <\/div>\n<\/div>","pure_content":"Timing depends on the receiving country or region, local bank hours, public holidays, and whether the details provided are complete.\u00a0","is_draft":"0","editor_type":"3","file_path":"","add_time":"1791928983","update_time":"1791929546"},"pure_content":"Timing depends on the receiving country or region, local bank hours, public holidays, and whether the details provided are complete.\u00a0"},{"id":"1062713","string_id":"0o7kdBLV","status":"1","parent_id":"1062708","slug":"Is-There-a-Limit-on-How-Much-I-Can-Send","order":"0","name":"Is There a Limit on How Much I Can Send?","type":"2","cover":"","cover_alt":"","desc":null,"website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","share_switch":"0","share_code":"","author":"","published_time":"1791929545","add_time":"1791929003","update_time":"1791929545","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"3","file_type":"","auth_id":"[\"1062713\", \"1062708\", \"1040117\"]","content":{"content_id":"1062713","content":"
\n
Yes. The allowed range is shown when you enter the amount.<\/div>\n<\/div>","pure_content":"Yes. The allowed range is shown when you enter the amount.","is_draft":"0","editor_type":"3","file_path":"","add_time":"1791929003","update_time":"1791929546"},"pure_content":"Yes. The allowed range is shown when you enter the amount."},{"id":"1062714","string_id":"VCa4oqYp","status":"1","parent_id":"1062708","slug":"What-Should-I-Do-If-My-Remittance-Fails","order":"0","name":"What Should I Do If My Remittance Fails?","type":"2","cover":"","cover_alt":"","desc":null,"website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","share_switch":"0","share_code":"","author":"","published_time":"1791929545","add_time":"1791929019","update_time":"1791929545","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"3","file_type":"","auth_id":"[\"1062714\", \"1062708\", \"1040117\"]","content":{"content_id":"1062714","content":"
\n
Check the order details in History, then contact support with the order information. We will look into it and help with the refund.

<\/div>\n
Note:<\/strong><\/span> Common causes include a recipient account that is not a local bank account in the country or region of the currency, or incorrect recipient details.<\/span><\/div>\n<\/div>","pure_content":"Check the order details in History, then contact support with the order information. We will look into it and help with the refund.\nNote: Common causes include a recipient account that is not a local bank account in the country or region of the currency, or incorrect recipient details.","is_draft":"0","editor_type":"3","file_path":"","add_time":"1791929019","update_time":"1791929546"},"pure_content":"Check the order details in History, then contact support with the order information. We will look into it and help with the refund.\nNote: Common causes include a recipient account that is not a local"}],"content":{"icon":"","desc":"","content_id":"1062708","add_time":"1791928748","update_time":"1791929635","content":"","is_traffic_less":"0","file_type":""},"hot_list":[{"id":"1062709","string_id":"JGpYNh23","slug":"Does-Global-Remittance-Need-Identity-Verification","name":"Does Global Remittance Need Identity Verification?","type":"2","status":"1","order":"0","cover":"","cover_alt":"","articleOnline":{"content_id":"1062709","content":"
\n
No.<\/strong> Global Remittance does not need the identity verification required for the U9 Card. You only need to fill in your sender details.<\/div>\n<\/div>","pure_content":"No. Global Remittance does not need the identity verification required for the U9 Card. You only need to fill in your sender details.","is_draft":"0","editor_type":"3","file_path":"","add_time":"1791928762","update_time":"1791929546"},"pure_content":"No. Global Remittance does not need the identity verification required for the U9 Card. You only need to fill in your sender details."},{"id":"1062710","string_id":"91MhdImK","slug":"What-Information-Does-the-Recipient-Need-to-Provide","name":"What Information Does the Recipient Need to Provide?","type":"2","status":"1","order":"0","cover":"","cover_alt":"","articleOnline":{"content_id":"1062710","content":"
\n
For all currencies:<\/strong><\/div>\n
\n
\n
First name and last name<\/div>\n<\/li>\n
\n
Date of birth<\/div>\n<\/li>\n
\n
Bank name<\/div>\n<\/li>\n
\n
Bank account number<\/div>\n<\/li>\n
\n
Bank address<\/div>\n<\/li>\n
\n
Phone number<\/div>\n<\/li>\n<\/ul>\n
For USD, you also need:<\/strong><\/div>\n
\n
\n
The recipient's address and ZIP code<\/div>\n<\/li>\n
\n
Bank code<\/div>\n<\/li>\n
\n
Bank account type<\/div>\n<\/li>\n
\n
The recipient's nationality<\/div>\n<\/li>\n
\n
The recipient's ID number<\/div>\n<\/li>\n<\/ul>\n
Note:<\/strong><\/span> The required fields shown in the app for each currency apply.<\/span><\/div>\n<\/div>","pure_content":"For all currencies:\n\n\nFirst name and last name\n\n\nDate of birth\n\n\nBank name\n\n\nBank account number\n\n\nBank address\n\n\nPhone number\n\n\nFor USD, you also need:\n\n\nThe recipient's address and ZIP code\n\n\nBank code\n\n\nBank account type\n\n\nThe recipient's nationality\n\n\nThe recipient's ID number\n\n\nNote: The required fields shown in the app for each currency apply.","is_draft":"0","editor_type":"3","file_path":"","add_time":"1791928780","update_time":"1791929546"},"pure_content":"For all currencies:\n\n\nFirst name and last name\n\n\nDate of birth\n\n\nBank name\n\n\nBank account number\n\n\nBank address\n\n\nPhone number\n\n\nFor USD, you also need:\n\n\nThe recipient's address and ZIP code\n\n\nBank"}],"user_read_num":"0","is_auth":"0"},"msg":"Success","code":200}

\n Status<\/span><\/p>\n<\/th>\n	\n What it means<\/span><\/p>\n<\/th>\n	\n What to do<\/span><\/p>\n<\/th>\n<\/tr>\n<\/thead>\n
\n Processing<\/span><\/p>\n<\/td>\n	\n The conversion or bank transfer is in progress<\/span><\/p>\n<\/td>\n	\n Nothing. Check back later.<\/span><\/p>\n<\/td>\n<\/tr>\n
\n Reconciling<\/span><\/p>\n<\/td>\n	\n The payment is being checked with the bank<\/span><\/p>\n<\/td>\n	\n Nothing. Please wait a little longer.<\/span><\/p>\n<\/td>\n<\/tr>\n
\n Completed<\/span><\/p>\n<\/td>\n	\n The remittance is complete<\/span><\/p>\n<\/td>\n	\n Ask the recipient to check their local bank account.<\/span><\/p>\n<\/td>\n<\/tr>\n
\n Failed<\/span><\/p>\n<\/td>\n	\n The order did not complete, or the bank returned the funds<\/span><\/p>\n<\/td>\n	\n Contact support and we will help with the refund.<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n <\/p>","pure_content":"Status\n What it means\n What to do\n\n\n\n\n Processing\n The conversion or bank transfer is in progress\n Nothing. Check back later.\n\n\n Reconciling\n The payment is being checked with the bank\n Nothing. Please wait a little longer.\n\n\n Completed\n The remittance is complete\n Ask the recipient to check their local bank account.\n\n\n Failed\n The order did not complete, or the bank returned the funds\n Contact support and we will help with the refund.\n\n\n\n\n\u00a0","is_draft":"0","editor_type":"3","file_path":"","add_time":"1791928808","update_time":"1791929546"},"pure_content":"Status\n What it means\n What to do\n\n\n\n\n Processing\n The conversion or bank transfer is in progress\n Nothing. Check back later.\n\n\n Reconciling\n The payment is being checked with the bank\n Nothing."},{"id":"1062712","string_id":"HMTNg4dC","status":"1","parent_id":"1062708","slug":"How-Long-Does-a-Remittance-Take","order":"0","name":"How Long Does a Remittance Take?","type":"2","cover":"","cover_alt":"","desc":null,"website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","share_switch":"0","share_code":"","author":"","published_time":"1791929545","add_time":"1791928983","update_time":"1791929545","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"3","file_type":"","auth_id":"[\"1062712\", \"1062708\", \"1040117\"]","content":{"content_id":"1062712","content":" \n Timing depends on the receiving country or region, local bank hours, public holidays, and whether the details provided are complete. <\/div>\n<\/div>","pure_content":"Timing depends on the receiving country or region, local bank hours, public holidays, and whether the details provided are complete.\u00a0","is_draft":"0","editor_type":"3","file_path":"","add_time":"1791928983","update_time":"1791929546"},"pure_content":"Timing depends on the receiving country or region, local bank hours, public holidays, and whether the details provided are complete.\u00a0"},{"id":"1062713","string_id":"0o7kdBLV","status":"1","parent_id":"1062708","slug":"Is-There-a-Limit-on-How-Much-I-Can-Send","order":"0","name":"Is There a Limit on How Much I Can Send?","type":"2","cover":"","cover_alt":"","desc":null,"website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","share_switch":"0","share_code":"","author":"","published_time":"1791929545","add_time":"1791929003","update_time":"1791929545","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"3","file_type":"","auth_id":"[\"1062713\", \"1062708\", \"1040117\"]","content":{"content_id":"1062713","content":" \n Yes. The allowed range is shown when you enter the amount.<\/div>\n<\/div>","pure_content":"Yes. The allowed range is shown when you enter the amount.","is_draft":"0","editor_type":"3","file_path":"","add_time":"1791929003","update_time":"1791929546"},"pure_content":"Yes. The allowed range is shown when you enter the amount."},{"id":"1062714","string_id":"VCa4oqYp","status":"1","parent_id":"1062708","slug":"What-Should-I-Do-If-My-Remittance-Fails","order":"0","name":"What Should I Do If My Remittance Fails?","type":"2","cover":"","cover_alt":"","desc":null,"website":"","contact":"","seo_title":"","seo_keyword":"","seo_desc":"","share_switch":"0","share_code":"","author":"","published_time":"1791929545","add_time":"1791929019","update_time":"1791929545","corp_auth_id":"0","verify_code_auth_id":"0","editor_type":"3","file_type":"","auth_id":"[\"1062714\", \"1062708\", \"1040117\"]","content":{"content_id":"1062714","content":" \n Check the order details in History, then contact support with the order information. We will look into it and help with the refund. <\/div>\n Note:<\/strong><\/span> Common causes include a recipient account that is not a local bank account in the country or region of the currency, or incorrect recipient details.<\/span><\/div>\n<\/div>","pure_content":"Check the order details in History, then contact support with the order information. We will look into it and help with the refund.\nNote: Common causes include a recipient account that is not a local bank account in the country or region of the currency, or incorrect recipient details.","is_draft":"0","editor_type":"3","file_path":"","add_time":"1791929019","update_time":"1791929546"},"pure_content":"Check the order details in History, then contact support with the order information. We will look into it and help with the refund.\nNote: Common causes include a recipient account that is not a local"}],"content":{"icon":"","desc":"","content_id":"1062708","add_time":"1791928748","update_time":"1791929635","content":"","is_traffic_less":"0","file_type":""},"hot_list":[{"id":"1062709","string_id":"JGpYNh23","slug":"Does-Global-Remittance-Need-Identity-Verification","name":"Does Global Remittance Need Identity Verification?","type":"2","status":"1","order":"0","cover":"","cover_alt":"","articleOnline":{"content_id":"1062709","content":" \n No.<\/strong> Global Remittance does not need the identity verification required for the U9 Card. You only need to fill in your sender details.<\/div>\n<\/div>","pure_content":"No. Global Remittance does not need the identity verification required for the U9 Card. You only need to fill in your sender details.","is_draft":"0","editor_type":"3","file_path":"","add_time":"1791928762","update_time":"1791929546"},"pure_content":"No. Global Remittance does not need the identity verification required for the U9 Card. You only need to fill in your sender details."},{"id":"1062710","string_id":"91MhdImK","slug":"What-Information-Does-the-Recipient-Need-to-Provide","name":"What Information Does the Recipient Need to Provide?","type":"2","status":"1","order":"0","cover":"","cover_alt":"","articleOnline":{"content_id":"1062710","content":" \n For all currencies:<\/strong><\/div>\n \n \n First name and last name<\/div>\n<\/li>\n \n Date of birth<\/div>\n<\/li>\n \n Bank name<\/div>\n<\/li>\n \n Bank account number<\/div>\n<\/li>\n \n Bank address<\/div>\n<\/li>\n \n Phone number<\/div>\n<\/li>\n<\/ul>\n For USD, you also need:<\/strong><\/div>\n \n \n The recipient's address and ZIP code<\/div>\n<\/li>\n \n Bank code<\/div>\n<\/li>\n \n Bank account type<\/div>\n<\/li>\n \n The recipient's nationality<\/div>\n<\/li>\n \n The recipient's ID number<\/div>\n<\/li>\n<\/ul>\n Note:<\/strong><\/span> The required fields shown in the app for each currency apply.<\/span><\/div>\n<\/div>","pure_content":"For all currencies:\n\n\nFirst name and last name\n\n\nDate of birth\n\n\nBank name\n\n\nBank account number\n\n\nBank address\n\n\nPhone number\n\n\nFor USD, you also need:\n\n\nThe recipient's address and ZIP code\n\n\nBank code\n\n\nBank account type\n\n\nThe recipient's nationality\n\n\nThe recipient's ID number\n\n\nNote: The required fields shown in the app for each currency apply.","is_draft":"0","editor_type":"3","file_path":"","add_time":"1791928780","update_time":"1791929546"},"pure_content":"For all currencies:\n\n\nFirst name and last name\n\n\nDate of birth\n\n\nBank name\n\n\nBank account number\n\n\nBank address\n\n\nPhone number\n\n\nFor USD, you also need:\n\n\nThe recipient's address and ZIP code\n\n\nBank"}],"user_read_num":"0","is_auth":"0"},"msg":"Success","code":200}