Tap the chat bubble icon in the top right corner of the app to chat with our support team.
To help us check your case quickly, please include whatever applies:
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Your registered email
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The approximate time of the transaction
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The amount and currency
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The transaction hash (TxID) or order number, if you have one
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A screenshot of the status or error message
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Your app version and phone system, if it is an app display issue
Note: Support will never ask for your seed phrase, private key, or verification codes. Only contact support through the app.