Search...
Menu

My Swap Hasn't Arrived. What Should I Do?

Please do not pay again. An exchange showing your withdrawal as complete does not mean the swap is complete. Contact support with:
  • Your order number
  • The currency, network, and amount you sent
  • The transaction hash (TxID)
Previous
How Long Does a Swap Take?
Next
My Swap Order Is Stuck or Incomplete. What Should I Do?
Last modified: 2026-10-14