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My Swap Hasn't Arrived. What Should I Do?
My Swap Hasn't Arrived. What Should I Do?
Please do not pay again. An exchange showing your withdrawal as complete does not mean the swap is complete. Contact support with:
Your order number
The currency, network, and amount you sent
The transaction hash (TxID)
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My Swap Order Is Stuck or Incomplete. What Should I Do?
Last modified: 2026-10-14
Swap U9
How Swapping Works
How Does Swapping Work?
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How Do I Swap USDT or USDC for U9?
How Do I Swap U9 Back to USDT or USDC?
FAQs
How Long Does a Swap Take?
My Swap Hasn't Arrived. What Should I Do?
My Swap Order Is Stuck or Incomplete. What Should I Do?
I Sent Funds on the Wrong Network, in the Wrong Currency, or to the Wrong Address
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