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Check the merchant name, date, and amount in Transaction History. Some merchants bill under a name that differs from the one you know.
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If you still do not recognize it, freeze your card, then contact support with the transaction date, amount, and merchant name.
Note: Disputes must be raised within 120 days of the date the transaction was processed, with supporting documents. Disputes are handled under Visa rules and the issuer's procedures, and a dispute fee of USD 30 per case may apply. This fee is not charged by U9.