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U9 Card
Fees and Limits
What Are the U9 Card Limits?
What Are the U9 Card Limits?
Each account can hold up to 5 U9 Cards.
The minimum for the first top-up, top-ups, and withdrawals is 1 U9.
Your card may have per-transaction, daily, and monthly spending limits, which the issuer may adjust for risk management.
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How Are Foreign Currency and Cross-Border Payments Charged?
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Which Countries and Regions Are Not Supported?
Last modified: 2026-10-14
U9 Card
About the U9 Card
What Is the U9 Card?
How Do I Get a U9 Card?
Tutorials
Verify Your Identity
What Do I Need for Identity Verification?
How Do I Verify My Identity?
Tips for Passing the First Time
Apply for Your Card
How Do I Apply for a U9 Card?
Top Up Your Card
How Do I Top Up My U9 Card?
Withdraw to Your Wallet
How Do I Withdraw My Card Balance to My Wallet?
Add Your Card to Apple Pay or Google Wallet
How Do I Add My U9 Card to Apple Pay?
How Do I Add My U9 Card to Google Wallet?
Paying With Your Card
Where Can I Use My U9 Card?
How Do I View My Card Details?
Fees and Limits
What Fees Does the U9 Card Have?
What Are the Authorization, Decline, Refund, Reversal, and Dispute Fees?
How Are Foreign Currency and Cross-Border Payments Charged?
What Are the U9 Card Limits?
Which Countries and Regions Are Not Supported?
FAQs
Identity Verification
How Long Does Verification Take?
Why Was My Verification Rejected?
How Do I Resubmit My Verification?
My Verification Still Shows "In Review." What Should I Do?
Can I Change My Verified Information?
Applying, Top-Ups, and Withdrawals
Is There a Physical Card? Can I Use an ATM?
Do I Need to Activate My Card or Set a PIN?
Why Hasn't My New Card Appeared Yet?
Can I Leave the Application Partway Through?
Why Hasn't My Top-up Arrived Yet?
Why Hasn't My Withdrawal Arrived Yet?
Payments and Security
My Payment Was Declined. What Should I Do?
Why Do Payments Fail on Crypto Exchanges or Subscriptions?
Why Was I Charged for a Declined Transaction?
What Should I Do If I Was Charged Twice?
How Long Do Merchant Refunds Take?
I See a Charge I Don't Recognize. What Should I Do?
What Should I Do If My Card Details Are Exposed?
I Can't Add My Card to Apple Pay or Google Wallet
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