U9 does not charge any additional fees for the U9 Card.
Table 1: Basic card actions
|
Item
|
Fee
|
Notes
|
|
Card issuance
|
Free
|
Your first top-up goes to your card balance and is not a fee
|
|
Top-up
|
Free
|
Any network fee is shown before you confirm
|
|
Withdrawal to wallet
|
Free
|
Any network fee is shown before you confirm
|
Table 2: Third-party transaction fees
These fees are charged by third parties, such as Visa, the card issuer, or the mobile wallet provider, in specific situations. They are not charged by U9.
|
Category
|
Item
|
Fee
|
When it applies
|
|
Payment method
|
Apple Pay
|
0.2%
|
Payments made with Apple Pay
|
|
Payment method
|
Google Pay
|
0.2%
|
Payments made with Google Pay
|
|
Cross-border and FX
|
Cross-border transaction
|
0.5%
|
Payments to merchants in another country or region
|
|
Cross-border and FX
|
Foreign exchange
|
Visa exchange rate
|
Payments in a foreign currency
|
|
Transaction processing
|
Authorization fee
|
USD 0.10 each
|
Authorizations below USD 1 (none for USD 1 or more)
|
|
Transaction processing
|
Decline fee
|
USD 0.50 each
|
Each declined transaction
|
|
Transaction processing
|
Refund fee
|
2%
|
Each refund
|
|
Transaction processing
|
Reversal fee
|
USD 1 each
|
Each reversal
|
|
Transaction processing
|
Dispute fee
|
USD 30 per case
|
Each dispute case
|
Note: The fees shown in the app at the time of the transaction apply. We will notify you in advance if any fee changes.
