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I Can't Access My Email Anymore. What Can I Do?

Because the email cannot be changed directly in the app, please contact support. Support will check with the technical team whether the email on your profile can be updated in your case. An update cannot be guaranteed in every situation.

When you contact support, include the email address you registered with and a short description of what happened. Never share your verification codes with anyone, including someone who claims to be U9 support.

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Last modified: 2026-10-01